Transforming Your Payment Processing with Tech Dr: A Step-by-Step Guide

Date: 01/05/2024

In today’s competitive business landscape, efficient and secure payment processing is more important than ever—especially for industries prone to chargebacks and high-risk transactions. At Tech Dr, we’re committed to providing innovative merchant solutions that help you overcome these challenges. In this blog post, we’ll walk you through how our services work and how they can benefit your business.

1. Sign Up and Get Your Terminals Programmed

The journey begins with a simple sign-up process:

Contact Us: Reach out via phone, email, or through our website to express your interest.
Customized Terminals: Once you’re on board, we program your mobile or stationary payment terminals to meet your specific business needs.
- Seamless Integration: Our terminals are designed to integrate smoothly with your existing systems.
- Enhanced Security: They support PIN-based transactions, which significantly reduce the risk of chargebacks and fraud.

2. Choose Your Terminal Payment Option

We offer flexible options to suit your budget and operational preferences:

Option A: One-Time Purchase

Upfront Investment: Pay a one-time fee for each terminal.
What’s Included: Programming, delivery, and setup support.
Benefits: Full ownership with no recurring hardware costs.

Option B: Monthly Rental

Affordable Payments: Opt for a manageable monthly fee per terminal.
Flexibility: Ideal for businesses that prefer lower upfront costs or need short-term solutions.
Hassle-Free: Includes programming, delivery, and ongoing support.

3. Select Your Connectivity: Wi-Fi or Cellular

Depending on your business model and location, choose the connectivity option that works best for you:

Wi-Fi Connectivity

Use Existing Networks: Connect your terminals via your current Wi-Fi setup.
Cost-Effective: No additional data costs.
Ideal For: Businesses with a stable internet connection.

Cellular Service

Stay Mobile: Process transactions anywhere with cellular coverage.
Reliable: Bypass potential Wi-Fi outages or limitations.
Ideal For: Mobile businesses or locations without dependable Wi-Fi.

4. Determine Your Transaction Fee

We provide personalized guidance to help you set a transparent transaction fee:

Fee Range: Typically between $2.50 and $4.00 per transaction.
Factors Considered: Your business’s risk level and other operational specifics.
Customized Approach: We’ll work with you to establish a fee that aligns with your needs.

5. Forward the Fee to Your Customers

Our system allows you to pass the transaction fee directly to your customers:

Transparency: Clearly communicate the fee to customers at the point of sale.
Customer Acceptance: Most customers understand and accept nominal fees, especially when informed upfront.
Implementation Support: We provide signage templates and tips to help you effectively convey this information.

6. Understand Card Processor Capabilities

Knowledge is power. We ensure you’re fully informed about our system:

Comprehensive Training: Learn what our card processors can and cannot do.
Embrace Security Features: Understand how PIN entry requirements and other features benefit your business.
Empower Your Staff: Equip your team with the information they need to assist customers confidently.

7. Access Our Dedicated Customer Support

We’re here for you every step of the way:

Customer Service Line
- Hours: Available Monday to Friday, 9:00 AM – 7:00 PM.
- Assistance With: Technical issues, transaction queries, and general support.
Dedicated Account Agent
- Personal Touch: A specific point of contact for your business.
- Logistical Support: Help with adding terminals, adjusting services, or handling cancellations.
- Quick Resolutions: Prompt attention to your concerns to keep your operations running smoothly.

Why Choose Tech Dr?

Enhanced Security: Reduce chargebacks with secure, PIN-based transactions.
Cost Efficiency: Transparent fees that can be passed to customers, improving your bottom line.
Customer Satisfaction: Smooth transaction experiences that build trust and encourage repeat business.
Scalable Solutions: Easily adjust services as your business grows or changes.
Reliable Support: Our team is dedicated to your success.

Ready to Transform Your Payment Processing?

Switching to Tech Dr’s innovative payment solutions is a seamless process designed to benefit both you and your customers. Let us help you navigate the complexities of high-risk transactions with ease and confidence.

Contact us today to get started:

Phone: 1(833)226-2238
Email: donavin@techdr.net
Website: www.techdr.net

About Tech Dr

At Tech Dr, we specialize in empowering businesses prone to chargebacks and high-risk transactions with secure, efficient, and customer-friendly payment processing solutions. Our mission is to help you focus on what you do best—running your business—while we handle the complexities of payment processing.

Thank you for considering Tech Dr as your partner in payment processing excellence. We look forward to supporting your business’s growth and success.

Getting Started